What should I consider when looking for a log manufacturer?
Three elements that will impact your budget and ultimate satisfaction more than any other are land, labor and logs. Of these, none presents more variables for consideration than logs. You’ll notice I refer to a manufacturer. Unless your name is Daniel Boone or Davey Crockett it’s easy to forget that, even though logs are naturally occurring products, the logs you’ll use to build your home have been manufactured.
The degree of manufacturing ranges from simply removing the bark to shaping, cutting and drilling depending upon your preferences. Right now there are nearly five hundred log home companies to choose from and, since it isn’t practical to look at everybody, you need to establish some criteria to narrow the field. Vigi and I began with five and made our final decision between two of them. I’m sure we missed some good ones but I’m just as certain we missed some serious ‘clunkers’ too!
Location can be important from the standpoint of coordinating construction. Shipping need only be a consideration if you’re like the gentleman I spoke with who was building in the Golan Heights of Israel. He was looking at a supplier in Montana. Your distance will probably be shorter and, sometimes, shipping is even included as part of the quoted price. If you are building within a reasonable distance of your current residence, simply thinking in terms of a fairly local supplier is easy.
If not, your choice may depend upon how ‘hands-on’ you plan to be. If additional materials are needed quickly or a situation arises where the company must dispatch a technical person, you don’t want to be dealing with a manufacturer halfway across the country. No matter what they tell you during the sales pitch, once you buy your local representative becomes about as useful as a rubber crutch in an orthopedic ward! In any event, if you have to choose, go with a company located nearer the construction site rather than near your present location. You’ll be on site to check progress frequently anyway.
Reputation is a measure of how well that supplier has performed for other people, like you. Are most of their customers happy or have they learned some new, non-technical terms during the process? Building your own home can be every bit as stressful as it is joyous. Fred’s 5th Law of Log Home Acquisition states: Your degree of frustration will rise and fall in direct proportion to the responsiveness of your log supplier.
Talk with existing customers, don’t be afraid to ask pointed questions and be sure to visit homes furnished by the company you are considering. Older homes can be very telling. Do the logs have an inordinate amount of checking, do checks run with or across the grain, are knots leaking sap, is there any twisting or separation of logs, has there been any leakage of air or water and what is the general condition of the house? If the house is sap streaked, there are post-construction defects, leaks, cross-grain checks or checks you can drive a Mack Truck into, run for your life! A log home should last at least a hundred years, even if you won’t.
Verify the sales rep’s story and company claims. Is it hot air or do they actually do what they say? If home owners are enthusiastic [typically log home owners are] and speak well of the manufacturer, you’ve found a supplier worth further consideration.
Stability is important for your peace of mind, particularly if the company is offering long term guarantees. You not only want a vendor who will be there at the end of construction but down the road a few years in case something goes wrong. We had a support [lolly] column twist and split after four years. It was responsible for holding up around 13,800 pounds of our home. Needless to say, our pre-purchase investigations were validated when, without hesitation, our supplier said they would replace the column at their expense.
How long has the company been around, how many houses do they ship per year, what has been their growth rate and what does their financial picture look like?
Once they pass muster at this level, selection becomes a more mundane matter of verifying that the manufacturer can deliver the products and features you have decided upon. I’ll cover things like drying methods, ‘kit’ or ‘a-la-carte’, pre-cut vs. cutting on site and education, next.















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